Store Policy

Customer Care

I’m a Customer Care section. I’m a great place to write a long text about your company and your services, and, most importantly, how to contact your store with queries. Writing a detailed Customer Care policy is a great way to build trust and reassure your customers that they can buy with confidence.

 

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Privacy & Safety

This privacy policy applies between you, the User of this Website and Ifem Naughty Desires, the owner and provider of this Website. Ifem Naughty Desires takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.
Please read this privacy policy carefully.
Definitions and interpretation
1.  In this privacy policy, the following definitions are used:
Data
collectively all information that you submit to Ifem Naughty Desires via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Cookies
a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below ( Cookies);
Data Protection Laws
any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
GDPR
the General Data Protection Regulation (EU) 2016/679;
Fiona Brown,  
 we  or us
Fiona Brown of ,   Inverness,  ;  
UK and EU Cookie Law
the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;
User or you
any third party that accesses the Website and is not either (i) employed by Ifem Naughty Desires and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Ifem Naughty Desires and accessing the Website in connection with the provision of such services; and
Website
the website that you are currently using, www. Ifem Naughty Desires.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
2.  In this privacy policy, unless the context requires a different interpretation:
a. the singular includes the plural and vice versa;
b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
c. a reference to a person includes firms, companies, government entities, trusts and partnerships;
d. "including" is understood to mean "including without limitation";
e. reference to any statutory provision includes any modification or amendment of it;
f. the headings and sub-headings do not form part of this privacy policy.
Scope of this privacy policy
3.  This privacy policy applies only to the actions of Fiona Brown and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
4.  For purposes of the applicable Data Protection Laws, Ifem Naughty Desires is the "data controller". This means that Ifem Naughty Desires determines the purposes for which, and the manner in which, your Data is processed.
Data collected
5.  We may collect the following Data, which includes personal Data, from you:
a. name;
b. contact Information such as email addresses and telephone numbers;
in each case, in accordance with this privacy policy.
How we collect Data
6.  We collect Data in the following ways:
a. data is given to us by you  ; and
b. data is collected automatically.
Data that is given to us by you
7.  Ifem Naughty Desires will collect your Data in a number of ways, for example:
a. when you contact us through the Website, by telephone, post, e-mail or through any other means;
b. when you make payments to us, through this Website or otherwise;
in each case, in accordance with this privacy policy.
Data that is collected automatically
8.  To the extent that you access the Website, we will collect your Data automatically, for example:
a. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
b. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies".
Our use of Data
9.  Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
a. internal record keeping;
b. improvement of our products / services;
c. transmission by email of marketing materials that may be of interest to you;
in each case, in accordance with this privacy policy.
10.  We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).
11.  For the delivery of direct marketing to you via e-mail, we'll need your consent, whether via an opt-in or soft-opt-in:
a. soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under "soft opt-in" consent, we will take your consent as given unless you opt-out.
b. for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we'll provide.
c. if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed "Your rights" below.
Who we share Data with
12.  We may share your Data with the following groups of people for the following reasons:
a. our employees, agents and/or professional advisors - to provide you with the best service we can;
b. third party service providers who provide services to us which require the processing of personal data - to help third party service providers in receipt of any shared data to perform functions on our behalf to help ensure the website runs smoothly;
in each case, in accordance with this privacy policy.
Keeping Data secure
13.  We will use technical and organisational measures to safeguard your Data, for example:
a. access to your account is controlled by a password and a user name that is unique to you.
b. we store your Data on secure servers.
14.  Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: Ifem Naughty Desires@gmail.com.
15.  If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
Data retention
16.  Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
17.  Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
Your rights
18.  You have the following rights in relation to your Data:
a. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
b. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
c. Right to erase - the right to request that we delete or remove your Data from our systems.
d. Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.
e. Right to data portability - the right to request that we move, copy or transfer your Data.
f. Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.
19.  To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: Ifem Naughty Desires@gmail.com.
20.  If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.
21.  It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
Transfers outside the European Economic Area
22.  Data which we collect from you may be stored and processed in and transferred to countries outside of the European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA.  We also share information with our group companies, some of which are located outside the EEA.
23.  We will only transfer Data outside the EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data, eg by way of data transfer agreement, incorporating the current standard contractual clauses adopted by the European Commission, or by signing up to the EU-US Privacy Shield Framework, in the event that the organisation in receipt of the Data is based in the United States of America.
24.  To ensure that your Data receives an adequate level of protection, we have put in place appropriate safeguards and procedures with the third parties we share your Data with. This ensures your Data is treated by those third parties in a way that is consistent with the Data Protection Laws.
Links to other websites
25.  This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.
Changes of business ownership and control
26.  Ifem Naughty Desires may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Ifem Naughty Desires. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
27.  We may also disclose Data to a prospective purchaser of our business or any part of it.
28.  In the above instances, we will take steps with the aim of ensuring your privacy is protected.
Cookies
29.  This Website may place and access certain Cookies on your computer.   Ifem Naughty Desires uses Cookies to improve your experience of using the Website and to improve our range of products.    Ifem Naughty Desires  has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
30.  All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
31.  Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Fiona Brown to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
32.  This Website may place the following Cookies:
Type of Cookie
Purpose
Strictly necessary cookies
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
33.  You can find a list of Cookies that we use in the Cookies Schedule.
34.  You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
35.  You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
36.  It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
37.  For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.
General
38.  You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
39.  If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
40.  Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
41.  This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
Changes to this privacy policy
42.  Ifem Naughty Desires reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.  
   
  You may contact Ifem Naughty Desires by email at Ifem Naughty Desires@gmail.com.
Attribution
43.  This privacy policy was created using a document from Rocket Lawyer (https://www.rocketlawyer.com/gb/en).
25 November 2019 
 
Cookies
Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.
Strictly necessary
We use the following strictly necessary cookies:
Description of Cookie
Purpose
ForceFlashSite
When viewing a mobile site (old mobile under m.domain.com) it will force the server to display the non-mobile version and avoid redirecting to the mobile site
hs
Security
smSession
Identifies logged in site members
XSRF-TOKEN
Security

Payment Methods

- Credit / Debit Cards
- PAYPAL

Terms of Service

This website is owned and operated by Fiona Brown. These Terms set 
forth the terms and conditions under which you may use our website 
and services as offered by us. This website offers visitors the option 
to purchase my goods. By accessing or using the website of our service, 
you approve that you have read, understood, and agree to be bound by 
these Terms.

In order to use our website and/or receive our services, you must be at 
least 18 years of age, or of the legal age of majority in your 
jurisdiction, and possess the legal authority, right and freedom to 
enter into these Terms as a binding agreement. You are not allowed to 
use this website and/or receive services if doing so is prohibited in 
your country or under any law or regulation applicable to you.

When buying an item, you agree that: (i) you are responsible for reading 
the full item listing before making a commitment to buy it: (ii) you 
enter into a legally binding contract to purchase an item when you 
commit to buy an item and you complete the check-out payment process.
The prices we charge for using our services / for our products are 
listed on the website. We reserve the right to change our prices for 
products displayed at any time, and to correct pricing errors that may 
inadvertently occur. Additional information about pricing and sales tax 
is available on the payments page.
“The fee for the services and any other charges you may incur in 
connection with your use of the service, such as taxes and possible 
transaction fees, will be charged on a monthly basis to your payment 
method.

We may, without prior notice, change the services; stop providing the 
services or any features of the services we offer; or create limits for 
the services. We may permanently or temporarily terminate or suspend 
access to the services without notice and liability for any reason, or 
for no reason.

The Service and all materials therein or transferred thereby, including, 
without limitation, software, images, text, graphics, logos, patents, 
trademarks, service marks, copyrights, photographs, audio, videos, music 
and all Intellectual Property Rights related thereto, are the exclusive 
property of Fiona Brown. Except as explicitly provided 
herein, nothing in these Terms shall be deemed to create a license in or 
under any such Intellectual Property Rights, and you agree not to sell, 
license, rent, modify, distribute, copy, reproduce, transmit, publicly 
display, publicly perform, publish, adapt, edit or create derivative 
works thereof.

We may permanently or temporarily terminate or suspend your access to 
the service without notice and liability for any reason, including if 
in our sole determination you violate any provision of these Terms or 
any applicable law or regulations. You may discontinue use and request 
to cancel your account and/or any services at any time. Notwithstanding 
anything to the contrary in the foregoing, with respect to 
automatically-renewed subscriptions to paid services, such subscriptions 
will be discontinued only upon the expiration of the respective period 
for which you have already made payment.

You agree to indemnify and hold the website owner harmless from any 
demands, loss, liability, claims or expenses (including attorneys’ 
fees), made against them by any third party due to, or arising out of, 
or in connection with your use of the website or any of the services 
offered on the website.

To the maximum extent permitted by applicable law, in no event 
shall the website owner, be liable for any indirect, punitive, 
incidental, special, consequential or exemplary damages, including 
without limitation, damages for loss of profits, goodwill, use, data or 
other intangible losses, arising out of or relating to the use of, or 
inability to use, the service.

To the maximum extent permitted by applicable law, the website owner
assumes no liability or responsibility for any (i) errors, mistakes, 
or inaccuracies of content; (ii) personal injury or property damage, 
of any nature whatsoever, resulting from your access to or use of our 
service; and (iii) any unauthorised access to or use of our secure 
servers and/or any and all personal information stored therein.

We reserve the right to modify these terms from time to time at our sole 
discretion. Therefore, you should review these page periodically. When 
we change the Terms in a material manner, we will notify you that 
material changes have been made to the Terms. Your continued use of the 
Website or our service after any such change constitutes your acceptance 
of the new Terms. If you do not agree to any of these terms or any 
future version of the Terms, do not use or access (or continue to 
access) the website or the service.

You agree to receive from time to time promotional messages and 
materials from us, by mail, email or any other contact form you may 
provide us with (including your phone number for calls or text 
messages). If you don't want to receive such promotional materials 
or notices – please just notify us at any time. 

These Terms, the rights and remedies provided hereunder, and any and all 
claims and disputes related hereto and/or to the services, shall be 
governed by, construed under and enforced in all respects solely and 
exclusively in accordance with the internal substantive laws of United 
Kingdom, without respect to its conflict of laws principles. 
Any and all such claims and disputes shall be brought in, and you hereby 
consent to them being decided exclusively by a court of competent 
jurisdiction located in Scotland. The 
application of the United Nations Convention of Contracts for the 
International Sale of Goods is hereby expressly excluded.